All Services

Artificial intelligence solutions

We specialize in artificial intelligence (AI), machine learning (ML), and insights solutions to help you transform your business at scale.

AI for business: Redefining how we live and work

Across industries, enterprise leaders are under pressure to reinvent business processes with AI-fueled innovation. But they often struggle to identify high-ROI use cases and make informed decisions to drive adoption at scale. Our AI/ML and insights solutions are technology agnostic and designed keeping your business goals in mind. What's more, we offer governance models to ensure your data is trustworthy and free from biases.

From advisory and strategy consulting services to developing complex AI solutions, we enable full-stack AI/ML and machine learning operations (MLOps) implementation at scale. Our responsible AI framework integrates controls and governance metrics to future-proof your AI investments. And through our robust partner ecosystem, we tackle every business challenge from beginning to end, enabling the journey of data to insights to action.

With a history of deep industry expertise through 20+ years of experience running thousands of processes for Fortune 500 companies, our global team of more than 14,000 data specialists is ready to show you what is possible with AI at the center of your organization.

Our impact

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Become a data-driven enterprise

Learn how to become a data-driven enterprise and maximize the value of artificial intelligence and machine learning.

Discover the benefits of MLOps

Our solutions

AI has the power to transform business outcomes and enhance customer experiences. Our technology capabilities and expertise go beyond specific functions or industries, putting people at the heart of everything we do.

AI/ML advisory and strategy consulting

Discover high-ROI opportunities by developing a clear implementation roadmap, using strategies and techniques that result in long-term competitive advantages.

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Full-stack AI/ML implementation

Develop production-ready solutions with our specialized skills in structured machine/deep learning, computer vision, natural language processing (NLP)/text mining, forecasting/optimization/simulation, and conversational AI.

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MLOps advisory and implementation

Evaluate your readiness to implement MLOps. Transform MLOps implementations from minimally viable products (MVPs) to full-scale with proven assessment frameworks and a right-fit tech stack.

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Responsible AI

Use our responsible AI framework to create and implement fair and ethical AI and ML solutions. Plus, our AI center of excellence (CoE) connects diverse groups of custodians who can oversee the development of artificial intelligence from start to finish.

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AI/ML blueprint strategy

Our cross-functional experts partner with your team to build the foundation for long-term innovation and business transformation.

MLOps readiness assessment and roadmap

Find out if your business is ready to implement artificial intelligence across your enterprise by evaluating factors like technology, talent, process, data, and leadership buy-in.

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Analytics Maturity Meter (AMM)

We offer a multidimensional framework to measure your organization's data and analytics maturity, finding opportunities to improve your analytics capabilities.

Advanced analytics CoE managed services

Optimize business performance and commercialize data opportunities – build and deploy analytics models, manage analytics infrastructure, generate business insights, and create a governance structure through our analytics centers of excellence.

Why Genpact

We redefine how organizations operate in the digital age . From transforming business models using automation to building new solutions with artificial intelligence and machine learning, we use technology to make the world work better for people.

"Genpact, with its analytics expertise and solutions, delivers the insights CIOs and other senior leaders require to better connect with customers, build new products, and drive sustainable growth."

VISHAL GUPTA VICE PRESIDENT, EVEREST GROUP

300 +

global clients

+ 20 %

top-line growth

+ 70 %

productivity gains

How we think

Every organization aspires to become a data-driven enterprise. With AI at the core, we turn data into insight and insight into action – essential for business resilience and growth.