All industries

Consumer goods and retail

Integrated, intelligent operations that forecast and act on fast-changing consumer needs

consumer goods industry

consumer goods industry

Retail industry

Transformation that drives customer engagement

Consumer goods industry

Making the consumer connection

Making the consumer connection

Awards and accolades

Everest Group PEAK Matrix

Leader and star performer

Advanced Analytics and Insight

2022

Everest Group PEAK Matrix

Leader and star performer

Supply Chain Management BPS Service Provider

2022

HFS Research

#1

Finance and accounting outsourcing

2020

Instinctive enterprise

Explore how CPG and retail companies must connect, predict, and adapt using AI as their neural wiring to succeed in this changing world as they shift from running supply chains to creating supply brains.

Why Genpact

Maximize competitive edge in a modern, consumer-driven economy.

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Refreshing F&A capabilities for a beverage bottling giant

Putting new fizz into old processes for Coca-Cola Beverages South Africa

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Asahi beverages and Genpact: Building on a foundation of shared values

Building on shared values to deliver success. Watch how we optimized 1,000 processes in fewer than 145 days

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An intelligent new trade promotions system for a CPG giant

How AI makes contracts and invoicing painless—and delivers insights, to boot

Statistics genpact

5

of the top 10 global retailers are our clients

+ 500 K

SKUs managed

$ 72 +

billion consumer goods transactions processed each month

How we think

Consumer product and retail companies need to predict fast-changing consumer needs and deliver valuable experiences. Genpact transforms business operations to achieve this and more.

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Intelligent automation

Integrated plan-to-cash in consumer goods

Read the article

Cloud technologies

Modernize your operations with cloud technologies

Operational excellence

Targeted transparency and the hyperconnected supply chain

Environmental, social, and governance

Creating business value through robust ESG data management and reporting

View more insights

How co-innovation, digital technologies, and streamlined processes enable growth

Intelligent automation

The Mondelēz International recipe for fast-track transformation

Read the case study

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Genpact enables consumer goods organizations to reshape their operations around the consumer and focus on growth and innovation. We embed AI, automation, and analytics to predict what consumers want and create experiences that consumers value.

Making the consumer connection

Watch the video