Contact Us
alt

Media and entertainment industry

Reimagining media, publishing, and entertainment operations

media and entertainment industry
media and entertainment industry

Overview

Media, publishing, and entertainment companies are on the cusp of reinventing themselves as tech entities. With our process and industry expertise and skills in advanced analytics and artificial intelligence (AI), we help companies unlock growth opportunities from across the new value chain.

Featured solutions

Our solutions help you reimagine audiences and market opportunities and leverage a universe of ecosystem partners, content creators, and distributors to create exceptional customer experiences.

Cora Finance Analytics

Cora Finance Analytics combines advanced analytics, data science, and industry expertise to improve the quality of decisions and drive better business outcomes.

LEARN MORE

Genpact's approach to intelligent automation

Automation complemented by human expertise and advanced digital technologies delivers exponential business value.

LEARN MORE

Build resilience in the experience economy

Every organization is an experience-led organization, or must reinvent itself to become one.

LEARN MORE

Agile growth in evolving media ecosystems

Combining digital and industry expertise to help companies improve growth, efficiency, and customer experience that keep your audience informed, engaged, and entertained.

Learn more

User account safety and recovery

We use digital technologies to prevent identity theft and account takeovers and enable the quick recovery of compromised accounts after a security issue.

Product development and data labeling

Our data labeling services increase the accuracy of AI solutions by identifying and segregating content to create safer user experiences.

Winners in this new world will be the media companies that shape the state of content for tomorrow.

  • New business models

The state of content today — and beyond

READ THE POINT OF VIEW
hero-the-state-of-content-today-and-beyond.jpg

Why Genpact

Helping media companies improve growth, efficiency, and customer experience.

featured-connecting-customer-insights-with-cloud.jpg

Connecting customer insights with cloud

To deliver exceptional customer experiences, a mass media company acts on customer insight. But what happens when normal ways of working are disrupted?
WATCH THE VIDEO
featured-improving-customer-care-during-a-global-crisis.jpg

Improving customer care during a global crisis

We helped a global technology provider pivot to a remote workforce in 24 hours to keep employees safe and customers happy.
READ THE CASE STUDY
featured-the-art-of-persuasion-improving-digital-ad-quality.jpg

The art of persuasion: improving digital ad quality

How an internet giant is using governance and metrics to generate stronger results for advertisers.
READ THE CASE STUDY
Statistics genpact

3,000 +

industry experts

50 +

clients

15 +

countries

How we think

Build on the insights and experience we've gathered from our work with media, publishing, and entertainment companies around the world to empower your business.
hero-5-steps-to-modernizing-your-customer-facing-platforms.jpg
  • Customer and employee experience

Five steps to modernizing your customer-facing platforms

LEARN HOW
  • Customer and employee experience

Four steps to improving the customer experience with data and analytics

LEARN MORE
  • Intelligent automation

Reimagining advertising with digital: connecting buyers and sellers

LEARN MORE
  • Operational excellence

Online safety: who is watching out for you?

LEARN MORE
View more insights

Like what you see?

CONTACT US